RC Hospitality Solutions - Banquet Captain
RC Hospitality Solutions and 30A Escapes LLC
- Panama City Beach, FL
- Permanent
- Full-time
- Great attitude and approach to Guests and Team Members
- Thinks and acts quickly in a fast-paced, high-volume environment
- Provides a customized experience for every Guest
- Welcoming guests upon their arrival and assisting them with their seating arrangements.
- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
- Excellent leadership abilities and the ability to manage many staff members.
- Excellent time management and multitasking abilities.
- Excellent written and verbal communication abilities.
- The ability to provide excellent customer service, even in stressful situations.
- Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods, i.e., lifting up to 40 lbs on a regular and continuous basis and pushing and pulling carts and equipment that weigh up to 250 lbs.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.