Description We are Sinch, a leading global communication Platform (cPaas) provider. Our messaging, voice, and video solutions connect businesses and customers all over the world. With over 145 billion engagements annually, Sinch is the 2nd largest cPaaS and messaging provider worldwide. As we continue to grow, we're looking for a talented AR & Collections Assistant Manager / Manager to join our Finance team. This role will be based in our Bangalore Location in India. If you're passionate about finance, have experience in AR and collections, and are ready for new challenges, this role is for you. We require an experienced credit controller who is resilient and thrives in a progressive and ever-changing environment. You will assist in improving and maintaining a ledger where we net AR and AP balances for a percentage of our customers, who are also our suppliers, whilst chasing any remaining credit balances on these accounts and balances on our standard customer accounts. 85% of the overall ledger will involve overseeing the netting process. 15% of the role will be a more standard credit collections role. Daily Tasks to include: Maintain and improve the ledger to meet the various company / teams KPI's Following up with the internal teams on any queries / missing supplier invoices / unapproved invoices etc. Monitor and track outstanding payments and follow up with customers as necessary Reconciliation of accounts Providing cash collection forecasts and making weekly adjustments Weekly and monthly debtor reporting to various stakeholders. Mitigate any risks to the business, going forward to avoid repeat issues, escalating both internally and externally where appropriate. Checking contracts to ensure we are contractually obliged to complete netting. Daily posting and allocating of incoming cash. Adhere to Sinch's credit control policies and procedures Collaborating with sales internal Accounts Payable and Cogs and Revenue Teams to resolve any billing or payment-related issues and ensure the netting process runs smoothly. Prepare and present financial analysis and reports to management Ad hoc duties and projects as required. Skills & Experience: Minimum 6 years of relevant experience in commercial environments preferably one of which must be international credit, dealing with global clients. Confident to handle an individual contributor role. Experience with multi-currency AR transactions. Focused on delivery of company KPIs, working to deadlines. Good account reconciliation skills. Strong attention to detail. Strong understanding of accounting principles and procedures Proficient in using accounting software and MS Office, especially Excel Attention to detail and ability to prioritize tasks Ability to work independently and collaborate with cross-functional team Big plus Familiarity within the Telecom business is a plus. Strong excel and reporting skills. Knowledge in AP but not essential Person Specification Strong interpersonal skills to build relationships. Must be confident and assertive. Collaboration skills to effectively manage internal departments and external customers. Ability to remain calm under pressure. Strong communication skills, both verbal and written. A good understanding of how to prioritize tasks and execute them efficiently. A team player but can organize your job by yourself. Ability to adapt to ongoing process and system changes. Ability to drive improvements within your responsibility area. Being you at Sinch: We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your life at Sinch: Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think. Are you ready Join us on our journey! If this role isn't what you're looking for, please consider other open roles on our career page: Benefits Hybrid working model Private Health Insurance Paid Time Off Training & Development