HR Outsourcing Officer
- Greater Accra
- Temporary
- Full-time
- Serve as the main HR contact for outsourced clients and their employees.
- Facilitate effective communication between the client and the outsourced workforce.
- Manage onboarding processes for outsourced employees, ensuring a smooth transition.
- Address employee queries and concerns, providing timely and accurate responses.
- Collaborate with client HR departments to ensure compliance with employment laws and regulations.
- Coordinate training programs and initiatives for outsourced employees as needed.
- Monitor and evaluate employee performance, providing feedback to both clients and employees.
- Assist in the resolution of HR-related issues and conflicts.
- Ensure the confidentiality and security of employee information.
- Provide regular reports and updates to clients on HR-related activities.
- Receive and review incoming new business inquiries.
- Collaborate with internal teams to understand project requirements and expectations.
- Prepare project proposals, timelines, and budgets in coordination with relevant departments.
- Serve as the main point of contact for clients throughout the project lifecycle.
- Coordinate project activities, ensuring timely delivery and adherence to quality standards.
- Communicate project updates and milestones to clients and internal stakeholders.
- Address any issues or concerns raised by clients and work towards satisfactory resolutions.
- Maintain accurate records of project details, client interactions, and outcomes.
- Collaborate with the New Business Development team to identify upsell and cross-sell opportunities.
- Ensure a smooth transition of completed projects to the appropriate internal teams.
- Strong understanding of employment laws and regulations.
- Ability to build and maintain positive relationships with clients and employees.
- Familiarity with HR software and tools is a plus.
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