z/OS Systems Programmer
Kyndryl
- Melbourne, VIC
- Permanent
- Full-time
- Installation and maintenance of Mainframe system products using IBM Australia’s approved standards and practices.
- Perform problem determination, problem source identification, and problem resolution.
- Take ownership for assigned tasks and prioritize response in accordance with Team Leader’s directions
- Adhere to IBM Security Policy as described in ITCS104.
- Apply approved system changes in accordance with Change Procedures and manage to targets.
- Manage the resolution of problems in accordance with their severity as defined in Problem Management procedures and within the targets.
- Support project tasks as assigned and deliver to the specified schedule
- Support Customer Satisfaction targets by providing primary support to customer or group of customers as designated and back up support to remaining clients.
- Develop a sound understanding for the business imperatives, critical applications and batch schedules for the designated customer/s set.
- If appointed as coordinator over the activities of System Programmers assigned to a group responsible for a designated customer set, the following additional responsibilities apply:
2. Escalate any potential customer satisfaction issues related to z/OS support.
3. Represent your team for any CritSits that arise for a customer within the designated set. * Meet the requirements of the on call roster as assigned.
- When on standby you are to organize your availability so as to be able to respond in time to meet the minimum criteria laid down for a Severity 1 problem within the customers’ Service Level Agreements.
- Submit complete and accurate time recording.
Every position at Kyndryl offers a way forward to grow your career. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Technical and Professional Expertise
- Mainframe z/OS system programming experience
- Public/private cloud management. Especially migration from onprem to cloud solution
- Automation experience, especially IaaS (infrastructure as a code)
- Vulnerability management