Asia-Pacific Global Operations - Indirect Tax, Senior Associate
EY
- Kuala Lumpur
- Permanent
- Full-time
- Act as single point of contact towards our client's tax manager or director in Asia-Pacific and report to the responsible manager/senior manager/director/partner in EY
- Support the client serving team and manage the relationship with other teams/offices involved in supporting this client
- Set-up and drive standard processes and monitor global metrics
- Oversee day-to-day operations, manage financials and coordinate services
- Review progress of operational and continuous improvement targets.
- Review end-to-end process improvement suggestions; integrate and track agreed-upon process changes
- Report service performance and escalation status; develop corrective action plans
- Conduct monthly update calls and meetings
- Identify issues and opportunities to continuously improve the indirect tax compliance processes
- Supervise, coach and lead junior team members
- Broaden the relationship network with existing clients and participate in commercial initiatives together with manager/senior manager/director/partners
- Proactively communicate and collaborate with other sub-service lines and identify and facilitate cross-selling opportunities
- Proposing improvement possibilities to raise effectiveness and efficiency of the work processes.
- Process: standardization, centralization, design new services, legislative updates, etc.
- Technology: automation, data analytics, dashboarding, etc.
- People: training program, career development, recruitment, etc.
- Go to market: position new services, marketing of existing services, etc.
- Dynamic, innovative & problem resolution focus with strong communication skills, both written and verbal
- Team player with project management capabilities
- Highly motivated with the ability to work both independently and in a team
- A desire to learn and develop into the role
- Ability to plan and prioritize work
- A Bachelor/Master degree xxx
- Minimum 4 years of relevant professional experience in tax, either in industry or with other service providers.
- Basic understanding of other compliance activities such as indirect tax, statutory accounting and corporate tax compliance.
- Basic understanding of IT/ERP systems and indirect tax reporting solutions
- Fluent in English - written and spoken. Any additional language is an asset
- Excellent communication across cultures and within a virtual working environment
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.