Hotel Front Desk Attendant - Courtyard by Marriott, Littleton, MA
Lafrance Hospitality
- Littleton, MA
- Permanent
- Full-time
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Reliability
- Marriott Experience is a plus but NOT required
- Fosse Experience is a plus but NOT required
- M3 Accounting is a plus but NOT required
- DailyPay - Get Paid Any Day!
- Brand Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
- 401K Matching