REGISTRAR II - CLUB FITNESS (MONDAY & FRIDAY 4:45AM-11AM, & SATURDAY 5:45 AM - 11 AM)
Addison Park District
- Addison, IL
- $16.00 per hour
- Permanent
- Part-time
- Serves as a facility opener, preparing Club Fitness for business operations.
- Performs opening and closing duties including arming/disarming/locking/unlocking building and security systems.
- Greets the public in a courteous and respectful manner both in person and via telephone, answering any questions as needed.
- Registers patrons for recreation programs utilizing the Park District registration software, takes payment and provides receipts for all transactions.
- Handles customer service escalations for resolution as needed.
- Serves as training support for new staff members including assisting in the onboarding of new hires and training on new processes or systems for current employees.
- Requires thorough knowledge of Club Fitness Membership programs and registration procedures.
- Follows proper cash handling procedures and policies.
- Observes all safety regulations in compliance with safety manual operation.
- Processes incoming and outgoing mail.
- Prepares and balances daily cash journal reports with 100% accuracy and reports all discrepancies as applicable.
- Assists in maintaining an adequate inventory of Club Fitness front desk supplies, forms, and materials.
- Establishes good working relationships with staff, patrons, the community, and other governmental agencies within the Village of Addison.
- Keeps all work areas clean and well organized.
- Assists in facility general cleaning and organization when necessary.
- Assists in general office and administrative needs as assigned.
- Completes duties as assigned in the absence of the Aquatics and Membership Services Supervisor.
- Performs other duties as assigned.
- Assists with and/or attends park district special events.
- Works with schools, sports leagues, and other organizations on special projects as directed.
- Must be 18 years of age.
- General knowledge of word processing and general office operations.
- Previous customer service experience preferred.
- Bilingual skills preferred (Polish, Italian, and/or Spanish)
- Aptitude to use a computer for e-mail, report processing, and business operations.
- Ability to cooperate with and interpret Park District philosophies in relation to governmental, public, and private groups or agencies, and to the general public.
- Ability to work harmoniously with fellow employees, patrons, community groups, and other units of local government.
- Ability to utilize effective time management skills and be able to work under the stress of multiple deadlines, requests from others, and interruptions, with accuracy.
- Ability to read and write in English and organize effectively.
- Capacity to maintain self-control and composure in difficult situations.
- Frequent walking, standing and reaching.
- General work area is indoors, in a smoke-free environment with controlled temperature and fluorescent lighting.
- Occasional exposure to natural and potentially extreme weather conditions while attending to job-related activities.
- Exposure to noise distractions from employees, patrons, or equipment operation in adjacent work areas.