Listing Manager
SellerX
- Mandaluyong City, Metro Manila
- Permanent
- Full-time
- Collect and prepare all necessary changes for Channel Engine.
- Monitor tickets related to marketplaces connected via Channel Engine.
- Supervise Virtual Assistants (VAs) handling Channel Engine and marketplace tasks.
- Keep documentation updated regarding Channel Engine and connected marketplaces.
- Monitor listing quotes on all marketplaces via Channel Engine.
- Gather and prepare attributes/values for enrichment via Akeneo.
- Manage tasks related to category research.
- Handle tasks arising from requests from other departments.
- Monitor data flow from Akeneo through Channel Engine to all marketplaces.
- Ensure successful content updates via Channel Engine.
- Plan and delegate actions to fix content issues or missing content.
- Manage helpdesk tickets related to Channel Engine and its marketplaces.
- Track time spent on tickets.
- Maintain Standard Operating Procedures (SOPs).
- Manage stakeholders involved in Channel Engine operations.
- Maintain and enrich data on Akeneo in consultation with relevant stakeholders.
- Personally handle maintenance and data enrichment on Channel Engine.
- Relevant work experience in data management and operations.
- Knowledge of listing processes across various marketplaces.
- Proficiency in managing large datasets and meticulous work with data.
- Strong communication and people management skills.
- A proactive and responsible approach to tasks.