Area Service Manager - Remote
NFP People
- Northern Ireland England
- £30,000-35,000 per year
- Permanent
- Full-time
- Confidence in establishing relationships with multiple referring agencies to achieve effective external communication.
- Demonstrated ability to identify and respond to new referral opportunities for the Charity, with a focus on providing housing and services for pregnant women and their families.
- A proven track record of planning and prioritising regional teamwork, ensuring proper resource allocation and contractual compliance.
- Experience in line management, providing clear direction and performance indicators, inspiring and enabling staff to achieve targets and align with the business plan.
- Demonstrated ability to manage a charity's revenue by minimising voids, arrears, and maximising housing benefit payments, controlling regional expenditure and costs against agreed-upon budgets, and collaborating with the Senior Leadership Team to maintain income and expenditure plans.
- Experience of recruitment and developing and working with volunteers.
- Demonstrated knowledge of current regulatory frameworks, codes of practice, and legislation related to health and safety, safeguarding, and transitioning to independent living.
- Experience in the delivery and management of support and/or care services.
- Experience in delivering results in line with organisational aims.
- Knowledge and understanding of performance-based management in a customer focused service organisation.
- Understanding the needs of vulnerable people and Safeguarding Children and Adults.
- Experience of communicating effectively with a wide range of people to identify their needs, preferences and demands.
- Commitment to quality, customer service, best practice, and best value in all aspects of the charity’s operation.
- Ability to demonstrate good people skills in managing complex and difficult situations.
- Ability to work with people at all levels.
- Ability to motivate others and work as part of a team.
- Common sense and the ability to use initiative when making decisions.