Repair Technician

• RMA Monitoring: Daily monitoring of the Return Materials Authorization (RMA) log to track customer returns.
• Issue Reporting: Report recurring issues and negative trends observed in returned equipment to the manager for improvement.
• Technical Assistance: Assist engineers with experiments and technical tasks when required.
• Safety Compliance: Conduct Portable Appliance Testing (PAT) on all in-house equipment annually to ensure safety and compliance.
• Customer Assurance: Perform PAT testing on all terminals before delivery to customers, ensuring the highest quality standards.
• Troubleshooting Expertise: Diagnose and repair electrical/electronic equipment, including power supplies and control/interface boards, using specialized test equipment and rework stations.
• Preventive Maintenance: Execute preventive maintenance tasks as directed to enhance equipment reliability.
• Testing and Evaluation: Set up test apparatus or develop custom test equipment for functional and operational tests on modules. Analyze and interpret test data.
• Reporting Skills: Prepare technical reports, charts, and graphs to document findings effectively.
• Facility Support: Assist with facility maintenance activities where practical to maintain a safe working environment.
• Quality Compliance: Ensure compliance with ISO 9001 Quality Management System requirements, adhering to process documents and procedures.

• Electronics Qualification: Certificate/Diploma qualification in electronics.
• Experience: Minimum of 3-5 years of experience in the electronics industry.
• Computer Proficiency: Proficient in using computer packages for data analysis and documentation.
• Adaptability: Ability to work both independently and collaboratively as part of a team

Collins McNicholas