Sr Manager, XGIE Program Delivery
Xfinity
- Philadelphia, PA
- Permanent
- Full-time
- Run program meetings with stakeholders across a variety of cross functional teams as needed.
- Provides leadership and management to the Program Management team.
- Manage risks, actions, issues, and decision (RAID) across workstreams and deliver timely updates into broader program updates and Executive/Steer Co. meetings.
- Develops and maintains performance metrics to makes informed recommendations for strategic decision making.
- Keeps abreast of new developments in project management methodologies, agile practices, best practices, and industry standards.
- Drive process to collect & update materials for recurring monthly reporting.
- Strong communication & organizational skills, including exceptional attention to detail.
- Ability to operate in a fast-paced cross-functional environment.
- Strong background in data-oriented online tools & executive reporting dashboards
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.