Senior Manager, Medical Device QA
Software Guidance & Assistance
- Billerica, MA
- Permanent
- Full-time
- Responsible for all aspects of QA for Medical Device and combination products manufactured either on site or at third party contract manufacturer. Ensure all medical devices manufactured meet established specifications.
- Ensure compliance of establish Quality Management System (QMS) and in compliance with corporate requirements and all applicable FDA Part 4, Part 210/211, Part 820, ISO 13485 and Canadian Medical Devices Regulations (CMDR SOR/98-282), EU Medical Device Regulation 2017/745.
- Ensure site readiness for regulatory agency inspections and/or firm Corporate Audits.
- Responsible as "Management Representativeā, leading all regulatory inspections related to medical device and combination products (FDA/ISO).
- Lead Management Review meeting ensuring the Quality Management Systems (QMS) is suitable and effective.
- Review and approve Device History Records related to medical device products.
- Oversite and continuous improvements and compliance of Quality Management Systems (QMS) following FDA and ISO regulations.
- Work directly on technical investigations relating to medical device Quality Complaints.
- Provide verbal and written responses/resolutions to customers regarding product quality Complaints or product inquiries.
- Provide oversight of the vendor/supplier management Program and work closely on device issues and develop quality vendor/supplier agreements with all key vendor/supplier.
- Participate in all vendor/ supplier change notification review and approvals.
- Ensure Annual supplier/vendor assessment, maintenance of supplier/vendor audit schedule, status tracking and approved supplier list (ASL).
- Review and approve all medical device related documents as authorized and describe by procedures.
- Manage electronic Quality Management System (Track Wise)
- Author/revise standard operating procedures (SOPs) related to medical device and associated systems aligning with regulatory guideline and corporate policy as required
- Other duties as assigned
- Bachelor's degree in Science or related scientific fields
- Minimum 8-10 years related experience in a Quality Assurance of Medical Device manufacturing environment.
- Strong knowledge of medical devise regulations including 21 CFR 4, 21 CFR 210/211, 21 CFR 820, ISO 13485, EU MDR (2017/745), CMDR (SOR/98-282).
- Demonstrated ability to lead QA medical device and combination products compliance and auditing operations, make sound decisions regarding evaluation of cGMP compliance, and leadership ability.
- Demonstrated understanding and deployment of modern root cause and problem solving techniques such as statistical process controls and quality function deployment.
- Excellent understanding of medical device QA principles, industry practices, and standards
- Demonstrated ability of multi-task and manage completing priorities.
- Demonstrated strong ability in problem solving
- Superior internal and external customer service/people skills
- Ability to manage multiple responsibilities and projects in a fast paced environment, while performing in an efficient manner.
- Ability to work both independently and collaboratively in team structure.
- Excellent verbal and written communication skills, including ability to influence others.
- Excellent organizational and time management skills with a high level of attention to detail.
- Experience in leading and/or supporting medical device regulatory inspections by FDA and Health Canada, corporate audits and third party audits.
- Strong knowledge of review and approve device history records related to medical devices.
- Strong knowledge of handling of medical device related complaints.
- Knowledge of vendor/supplier management Program
- Working knowledge of Trackwise to handle electronic Quality Manage System (eQMS) data, EDMS for SOPs and LMS for trainings.
- Strong working knowledge of MS Office software.
- Preferably knowledge to handle SAP, EDMS, LMS, Master Control etc...
- Experience with the manufacture and testing of radiopharmaceuticals is strongly preferred.