Operations Manager
Acquire BPO
- Quezon City, Metro Manila
- Permanent
- Full-time
- At least 2 Years of experience as a Operations Manager.
- At least 2 Years of experience in Telco Sales / Service account
- Knowledge of billing procedures, collection techniques and upsell.
- Knowledge of Outlier management and coaching techniques.
- Proven experience and knowledge as a Resolution Supervisor
- Working knowledge of MS Office and databases.
- Comfortable working with targets to exceed our client’s expectations.
- Excellent communication skills (written and oral)
- Organization, proper decision-making, and analytical problem-solving skills.
- Must be willing to work onsite