Projection and Sound Technology Director
Regal Group
- Knoxville, TN
- Permanent
- Full-time
- Regular and Consistent Attendance
- Supervise the Manager of the Technical Support Center
- Setup and monitor KPIs for the Technical Support Center while leading efforts for ongoing enhancements, improving processes and efficiencies.
- Cultivate an atmosphere of innovation, cooperation, and ongoing advancement in Technical Services.
- Communicate regularly with technology vendors and stay updated on new technologies
- Manage the technical relationship with key vendors to support Regal’s premium formats.
- Work with the VP to administer/coordinate all training for field technicians
- Establish and maintain the field test equipment budget and distribution
- Supervise the support of corporate campus presentation technologies
- Manage all aspects of digital cinema standards as they apply to system integration
- Work with regional directors and field technicians on special projects
- Provide telephone, remote, or on-site support to Regal field personnel
- Travel, when assigned by the VP
- Maintain installation and maintenance standards for digital cinema technology and oversee the change control process
- Manage the lab environment and schedule resources for equipment testing and validation
- Must possess a mastery of all aspects of cinema projection and sound.
- Must be a leader of people.
- Must have excellent decision-making and organizational skills.
- Must have an understanding of the complexities of cinema operation.
- Must have excellent verbal and writing skills.
- Must be proficient in use of Microsoft Office Suite and related software.
- Must have a degree in electronics or related field with five to seven years of cinema experience, or an equivalent combination of education and experience.
- Must have a high electrical and mechanical aptitude.
- Ability to effectively present information.
- Must possess good public speaking, and creative writing skills.
- ITIL based ticketing system experience; Service-Now preferred.
- Excellent leadership and training skills
- Excellent customer service skills
- Excellent mechanical/technical skills
- Excellent communication, computer, and organizational skills
- Listen effectively, respond clearly and directly, prepare clear and concise written reports or records and explain information to others.
- Identify problems, gather relevant data, and note possible causes and solutions.
- Must have a comprehensive knowledge of digital cinema systems, and computer network infrastructure.
- Microsoft Outlook, Word, Excel & Access, Spreadsheets, Database software, scheduling programs and diagnostic software.