Educational Tours Account Manager
TribePost
- Derby
- £24,000-28,000 per year
- Permanent
- Full-time
Hours: Full time – 37.5 hours per week
Base: The role is based at our Head Office in Derby.Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby.The RoleIf you’re looking for a consultative sales role in a vibrant and forward-thinking company, this could be the opportunity for you. As an Educational Tours Account Manager, you’ll play a significant role in a Derby based team who are passionate about creating opportunities for young people to embark on UK based and international educational tours.As the first point of contact on the phone to teachers, your role will be to listen, learn more about their tour objectives and provide guidance and recommendations on which destinations best suit their needs.You’ll be having discussions about their learning objectives, their budget, preferred tour duration and when they are able to travel in order to put together tailor-made quotations and itineraries.The majority of our client and supplier communications are undertaken digitally or by phone, however, in-person visits continue to be valuable and may take place overseas, in the UK or at our Head Office.These may, on occasions, fall outside of core office hours. You will have the opportunity to travel and accompany groups on tour so you are able to communicate the experience first-hand to other group leaders.Key duties include:
- Confidently taking enquiries from clients via telephone or in person.
- Advising clients of the best solutions to their requirements.
- Compiling profitable and attractive quotations for clients and ensuring regular contact is maintained throughout the process.
- Liaising with airlines, accommodation centres and other suppliers.
- Carrying out sales visits/presentations to the Party Leader and/or group; these may include face-to-face meetings with group leaders and parents’ evenings.
- Experience of working in a consultative sales role.
- Excellent organisational skills, time management and attention to detail.
- Good financial and commercial awareness.
- Strong administration skills.
- Knowledge of the travel industry.
- A UK driving licence.
- A basic salary of £24,000 – £28,000 (dependent upon experience).
- A commission scheme based on individual sales (OTE £5,000 – £20,000).
- A bonus scheme based on team performance (£500 – £1,500).
- 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays.
- Contributory pension scheme.
- Cycle to Work scheme.
- Flexible hybrid working programme.
- Your current role and salary
- Where you saw this vacancy advertised
- Why you are a suitable candidate for this position