Spanish Content Moderator
Recruit4.work
- Μοσχάτο, Αττικής
- Μόνιμη
- Πλήρης Απασχόληση
- Resolve community issues empathetically and promptly.
- Stay informed about products and community standards.
- Advocate for the community and prioritize user well-being.
- Investigate and address account support requests and content reports.
- Respond to user inquiries with high-quality support.
- Use market-specific knowledge to enhance community assistance.
- Analyze data for improved user experience.
- Enforce platform policies by monitoring and addressing abuse reports.
- Identify workflow inefficiencies and propose solutions.
- Recognize trends and escalate issues beyond standard procedures
- Fluent in Spanish
- Working proficiency in English
- Excellent communication skills
- Minimum 1-year prior experience in a Business Process Outsourcing (BPO) environment or a comparable service/process management environment
- Excellent benefits package
- Multilingual and excellent work environment to provide customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
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