Aviation Operations Assistant
Toll Group
- Sydney, NSW
- Permanent
- Full-time
- Liaising with the client to identify times for training, coordinating and scheduling simulation time and instructors
- Data entry for reporting, online training administration and managing course documentation/administration (both client and Toll related)
- Customer liaison
- Assist in coordinating day to day tasks with ACE instructional staff
- Monitor appropriate key performance indicators (KPI)
- Administer timely issuing of completed qualifications, or statement of attainment, or certificate of attendance upon confirmation of training completion, including tracking all stages until the client has received the certificate
- Conduct thorough and detailed checking and filing of necessary training documentation for the operation and audit of the Training Centre
- Conduct data entry into the Toll Helicopters Student Management System and Safty Management System within a timely manner
- Coordinate with the Operations Manager with ACE-TC daily and weekly schedules to keep them updated
- Assist in managing disruptions to training schedules to support operational rostering requirements
- Demonstrated strong communication and interpersonal skills, verbal and written, with the ability to communicate effectively with people at all levels both internal and external to the organisation
- Professional, approachable, customer centric
- Advanced MS Office skills (Word, Excel, PowerPoint)
- Strong organisation and prioritisation skills
- Proven problem-solving skills
- Ability to communicate clearly at multiple levels with diverse audiences, both one on one and in groups
- Perm opportunity
- Parking Available on site
- Training provided