SALES ASSOCIATE
ECommerce
- Douala, Littoral
- CDI
- Temps-plein
Find out the customer’s needs
Recommend, select and help locate the right merchandise
Assist shoppers locate the products and goods they desire
Answer customer queries regarding the store and the merchandise
Make suggestions and encourage purchase of products
Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
Receive and process cash, check cards and charge/credit payments
Provide change and receipts
Bag or package purchases
Maintain sales records
Place special orders
Stay current with sales prices
Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc.
Arrange and display merchandise
Keep the store clean and tidy; this includes mopping and hovering
Take stock inventory / Requisition new stock
Participate in stock management and control
Stock shelves with goods
Work within established guidelines with brands
Attach price tags to merchandise
Receive and store stock.
Education and ExperienceMinimum HND or BTS Minimum in Communication/Trade/Marketing/Sales
Knowledge on IT and MS Office tools
Knowledge of customer service principles and processes
Knowledge of sales principles
Relevant product knowledge and training
Experience in a retail, customer service or sales environment
Basic business administration knowledge
Key CompetenciesGood communication skills
Customer service orientation
Patience
Adaptability
Initiative
Persuasiveness
Stress tolerance
High energy level
Integrity
Personal RequirementsHave an engaging and friendly personality
Confident personality
Must be polite and helpful
Must be physically fit
Possess detailed understanding of area of sales i.e., fast moving goods etc.
Knowledge of inventory techniques
Be smart in appearance and eloquent.
Contact : ecommerce.emploi@gmail.com
FalaJob