Planning Administrator
DHL
- Horley, Surrey Gatwick, West Sussex
- £29,000 per year
- Permanent
- Full-time
- Long term resource planning / scheduling allocation of leave / scheduling of training against operational demands
- General administration duties of leave / shift swaps / re rosters with planning and payroll systems
- General duties to include collation of documentation for audit purposes
- Generation of daily resource reports for all operational departments
- Liaising with planning team and colleagues
- Liaising with DHL site managers
- Achievement of operational performance as defined by customer contract and KPI's
- Achievement of financial targets
- Achievement of personal development
- Communicate with colleagues and agencies on a face to face basis as well as by phone and email
- Respond to colleagues queries
- Understanding of all operational departments KPI'S and assist to achieve through ensuring correct resource and skill set available
- Build key relationships with internal departments
- Experience in an administration role is essential
- Confident in using MS Excel - strong IT skills
- Excellent communication skills at all levels
- Be calm, friendly and professional
- Excellent organisation skills
- Ability to quickly and accurately react to any given situation
- Work well within a team and as a individual
- Good understanding of basic computer packages
- Be able to provide 5 years address history
- Be able to provide 5 years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID