Systems Consultant
- Kettering, Northamptonshire
- £35,000 per year
- Permanent
- Full-time
- Be a manufacturing/production/operations subject matter expert in the use of the company's manufacturing systems software applications when implemented in manufacturing and other industrial facilities around the globe.
- Manage the installation and onboarding of the company's manufacturing systems for customers both remotely and on-site around the globe.
- Provide technical support and training to customers enabling them to maximise the benefits of the company software applications within their facilities.
- Provide day-to-day customer support working closely with the product owner and software team.
- Assist the sales and marketing teams, carry out demonstrations and work with potential new customers helping them to understand the benefits of the company's systems and how they would work in their specific business environments.
- Testing product improvements and changes prior to release.
- You should be able and willing to travel overseas extensively.
- Good background experience in manufacturing systems/industrial engineering/continuous improvement/lean, ideally including the adoption and implementation of digital technologies for data management and analyses.
- Evidence of strong communication skills and ability to train and teach in a technical environment.
- Ability to build strong relationships with customers in different cultures.
- Manufacturing, engineering or similar technical qualification.
- Good problem solver.
- Proactive self-starter.