
Platform Architect
- Paris
- CDI
- Temps-plein
- Engage with the business to understand the requirements and translate into the technical components
- Drive technical study & feature/product design, develop relevant elements (incl. prototyping, configurations...)
- Manage technical components testing (including test scenario & acceptance criteria definition...)
- Oversee the roll-out of technical elements, to ensure effective integration within PR tech landscape
- Work with the other technical teams to deliver the business needs
- Manage critical incidents with developed elements, from issue identification to problem resolution
- Oversee processes such as upgrading... as needed (platform changes...)
- Monitor key metrics to identify needs for improvement, and engage the design/redesign of features with the squad
- Provide insights on solutions/services associated with designed elements as needed (in coordination with Configuration Specialists, Service delivery team...), and contribute to initiatives aiming to maximize product adoption
- You have at least 10 years' professional experience in the same field
- Agile methodologies: Demonstrate experience working in Agile environments, such as Scrum or Kanban, to manage product backlogs, prioritize features, and iterate based on user feedback.
- Strong understanding of Service management, governance & ITIL process. ITIL certification is a plus.
- Proven ability to prioritize features, define user stories, and create acceptance criteria.
- In-depth knowledge of agile principles, service management and technologies
- Familiarity with agile and service management tools such as Jira, Servicenow etc
- Excellent communication and collaboration skills, with the ability to effectively bridge the gap between technical and business stakeholders.
- Strong analytical and problem-solving skills to identify automation opportunities and develop solutions that address business needs.
- Data-driven decision-making skills to prioritize features based on user needs and business impact.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Stakeholder management: Showcase your ability to effectively collaborate with cross-functional teams, including developers, security engineers, IT operations, and business stakeholders, to ensure successful product delivery.
- Metrics and analytics: Highlight your skills in defining and tracking key performance indicators (KPIs) to measure the success of enterprise service management platforms
- Ability to work with the cross functional teams to deliver the projects, with leading the small technical teams or individual architects
- Ability to wok with the external service provides to manage the services and deliver value to the organization
- Understanding of the devops dependencies & integration with the agile ways of working