Real Estate & Customer Experience Sr Manager

Prologis

Ciudad de México
Permanente
Tiempo completo

Hace 1 mes

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world’s GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company’s global asset portfolio to provide our customers solutions that address today’s warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.Job Title: Real Estate & Customer Experience Sr ManagerCompany:PrologisWhat’s needed in order to do that:

The ability to adapt to change and willingness to take on new company initiatives with the most positive attitude.
Must be able to identify additional revenue opportunities by demonstrating an expert understanding of Prolo-gis value-added products and services and aligning them to customer needs (Prologis Essentials, etc.)
Must be able to own and maintain strong, long-term relationships with portfolio of customers
Dedication to delivering exceptional customer service through proactive and responsive service.
Must be able to use technical tools (ex: SalesForce) to gather data/metrics and develop customer insights
Proficient in lease analysis and lease administration skills or ability to develop those skills in 6 months
Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements
Strong financial reporting background to ensure budget and financial goals are met for the portfolio.

Tell us if you’re ready.

5 to 10 years of industrial/commercial real estate experience recommended..
Must be able to work well with internal partners (leasing, accounting, construction etc..) as part of an integrated customer service team
Must possess strong interpersonal skills and an ability to develop strong relationships with customers
Real Estate sales license preferred but not required
Experience with property transitions, portfolio acquisitions or company mergers.
Experience with budgeting cycles and CAM reconciliation processes using analytical skills preferred
Provide exceptional customer experiences and have the ability to communicate with both local and corporate con-tacts.
Experience with implementing new initiatives, campaigns or system upgrades and proven adoption and naviga-tional skills.
Strong mathematical and analytical skills
Requires a valid driver’s license and the ability to travel to multiple properties.
As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call).
Ability to multi-task; prioritize and work with minimal supervision while managing competing deadlines.
Skilled in the use of the internet, spreadsheets, relational databases, and word processing software. Ability to pro-cess data and complete recurring variance reports. Ability to create, compose, and edit written materials.

People FirstAs a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.Employment Type: Full timeLocation: Mexico City, MexicoAdditional Locations:

Prologis

Postularse