At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!WHY JOIN US?Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.The DuPont Electronics and Industrial site in Newark, DE has an opening for a Quality Systems Engineer. This individual will be responsible for ensuring product quality standards are met by facilitating internal and customer quality requests, troubleshooting frontend and backend system database escalations, and managing and leading the execution of the quality team’s portfolio of system improvements.In addition to traditional quality responsibilities, a major focus for this role will be to convert historically manual processes into semi-automatic processes through application development and tool implementation. This individual will lead our system improvement project portfolio in order to build a digitally mature set of Newark quality systems.Please note this is an onsite position.Your Key Responsibilities:Internal and Customer Quality RequestsCoordinate and administer customer specification review, product change notification, customer survey, and related document work processesAssign review actions to the appropriate subject matter expertsBuild and maintain a customer communication repository/database and establish a work process for standardized communicationAdd to or update the parts recipe production database with new manufacturing specificationsSystems Improvement:Work with the quality team to identify, recommend, and lead efforts to convert manual/administrative work process steps into digitally automated stepsFacilitate the conversion from obsolete systems to new systemsReport and Dashboard ManagementResponsible for the upkeep of existing reports and dashboardsBuild an integrated set of dashboards for reporting site quality metrics using Power BIDevelop work process flows to facilitate improved adherence to site quality principles and various business needsSystem Troubleshooting and Support:Provide systems support via troubleshooting both backend and frontend escalationsHelp support other team members in monitoring of database systems to ensure functionality and performance.Manage the cleanliness of quality systems data throughout various systemsDeliver queries, job aids, and 1-on-1 support for various system inquiriesYour Qualification Profile:Bachelor’s Degree in STEM-related field is required3-5 years’ experience in a manufacturing environmentExperience operating within Quality Management Systems and the ISO9001 standardProficient in Microsoft Office Suite, especially Microsoft Excel, PowerPoint, and SharePointProficient in creating Power Automate work flowsProficient in building Power BI reports and dashboardsAbility to identify opportunities for technical improvements across multiple data pipelines and recommend solutionsStrong understanding of SQL database schema and experience building SQL data queriesA quality-driven mindset and commitment to only delivering quality workCustomer service attitudeStrong communication skillsAdept at using influence and persuasion appropriatelyPreferredFormal training to the ISO9001 standardISO Lead Auditor certificationProficient in SAPJoin our to stay connected with us!DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our .
