Telco Specialist | Work Onsite | Up to Php26,500 Pay Package | TTEC Iloilo
TTEC Customer Care Management Philippines Inc
Iloilo City, Iloilo
Permanent
Full-time
10 days ago
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Iloilo you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 3pm. You may visit TTEC Recruitment office at TTEC Career Hub SM City Southpoint, Benigno Aquino Ave, Mandurriao, Iloilo City. What You'll be Doing Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers' experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role One (1) year customer service experience for applicants who've completed senior high school or 2nd year in college Two (2) years of customer service for applicants who are in senior high school level or have completed high school (old curriculum) Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.