Communication Manager
Elwood Roberts
- Dublin
- €400-500 per day
- Contract
- Full-time
- We are looking for someone to lead the CRM initiative and implement a strategy to drive engagement from customers to their customer loyalty programme. You will be leading the marketing plan for the program.
- You will work with and collaborate with teams on the new Salesforce CRM integration which is ongoing.
- You will seek out new ways new ways to engage with customers, looking at NPS scores and finding ways improve to customer satisfaction as well as engagement in the programme.
- You will develop and implemented successful direct customer communication programs. So, some experience working with loyalty, CRM, and lifecycle marketing, along with a deep understanding of customer journeys and touchpoints would be important for the role.