Freelance Account Director
1000heads
- London
- Contract
- Full-time
- Developing innovative and creative ideas and solutions for client campaigns
- Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers
- Maximising revenue from client
- Presenting to clients and attending client meetings and partner meetings and events
- Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
- Manage client reviews with senior clients
- Managing a team to deliver effective performance from all levels
- Creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client
- Creating project plans and project specification documents
- Producing accurate costs estimates, and ensures they are signed off by the client before work proceeds
- Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
- Ensuring all billing is completed on time
- Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget
- Working with partner agencies when delivering work as part of a wider campaign
- Working with Finance to ensure invoices are paid on time
- Keeping up to date with time sheets and expenses claims
- The overall quality of the final deliverable on projects that you manage
- Strong knowledge of social media, social-first and digital; how it works and the extent to which consumer conversation impacts major brands
- A strong background of account management within a digital & Social Media environment
- Experience of working with blue chip organisations and of managing an international client base
- Experience managing a team effectively to achieve results from all levels
- Able to effectively manage client relationships while delivering projects to the highest standard, on time and to budget
- The ability to analyse and resolve problems quickly and effectively
- Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- The ability to work under pressure whilst keeping an eye for detail
- Flexibility to travel internationally, once restrictions are lifted
- Analytical and creative thinker
- Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint
- Marketing or media related degree or equivalent experience.