Juice - Shift Supervisor
Bristol Farms
- California
- Permanent
- Full-time
- Leads by example; models correct behavior and adherence to company policies and procedures.
- Responsible for using the tools provided by management to ensure the success of the department.
- Required to perform all essential duties of a Juice Bar Clerk.
- Fills customer’s orders as requested.
- Makes Juice and Smoothie drinks following Bristol Farms/Lazy Acres instructions & recipes as provided.
- Operates a cash register following established policies and procedures.
- Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms’ cash register procedures.
- Responsible for accurate balancing of cash register.
- Assists with duties and examines work for compliance of policies and procedures.
- Must be knowledgeable of merchandise sold in the Juice Bar Department to educate customers & staff on preparation and use of merchandise.
- Assists with ordering, receiving, and merchandising.
- Prices merchandise according to handheld scanner and verifies price against purchase order.
- Reports/documents price discrepancies and “not on file” items.
- Processes purchase order for implementation at required deadline.
- Responsible for implementing and maintaining all marketing programs.
- Assists in training & developing all Juice Bar Department employees in product knowledge, suggestive selling techniques, merchandising techniques, & customer service skills on an on-going basis.
- Assists in conducting inventory, preparing for inventory, and inventory results.
- Assists in the maintenance of inventory control especially for theft, shrink, & waste management.
- Assists with the price integrity and proper weights and measures as mandated by California State Laws.
- Maintains a clean and sanitary work area at all times.
- Knows all cleaning chemicals authorized in the Juice Bar Department and understands proper usage.
- Assists with all Juice Bar Department employees on proper use of cleaning chemicals.
- Follows the FIFOrotation system (First-in, First-out). Covers, labels, and dates all coffee & products used in department. Utilizes leftover coffee & products before opening new product.
- Maintains quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms/Lazy Acres stringent standards.
- Follows & enforces safety work standards and reports any safety hazards to the Manager of Service and/or Store Director.
- Assists with monthly safety meetings and/or distributes monthly Safety News to staff within accordance to Cal Osha SB 198.
- Documents all meetings/memos/postings and obtains employees signatures as required.
- Assists with conducting accident investigations and completing all paperwork within accordance to Cal Osha SB 198.
- Responsible for enforcing Bristol Farms/Lazy Acres established Customer Service policies and guidelines.
- Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business & continued coffee education.
- Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
- Availability requirements include; but are not limited to; days, evenings, weekends, holidays & occasional overnight.
- At all times, meets and exceeds Bristol Farms/Lazy Acres standards in service, appearance, quality, cleanliness, and leadership.