Scheduler/Planner
Proftech Talent
- Solihull, West Midlands
- £25,000-30,000 per year
- Contract
- Full-time
- Proven track record in Sales and Customer Service
- Diary Management
- Educated to GCSE or equivalent in Maths and English
- Customer focused
- Naturally comfortable on the phone with an excellent telephone manner
- Good communication skills both written and verbally
- Highly organised
- PC literate
- High attention to detail
- Problem solver
- Salary: £25, 000 - £30, 000
- Working Hours: Monday - Friday hours between 8.30am - 5.30pm (8.30am-4.30pm, 9.00am-5.00pm, 9.30am-5.30pm)
- Location: Solihull
- Duration: Contract - 6 - 9 months
- Handling incoming calls
- Managing email inbox
- Scheduling engineers and trainer visits to sites across the UK
- Provide up to date information to the engineers and trainers for all visits
- Order processing
- Resolving customer queries
- Maintaining the customer CRM
- 25 days holiday + bank holidays + birthday leave
- Christmas shut down
- Free onsite parking for all employees
- Annual leave buy and sell scheme
- Pension salary sacrifice scheme
- Opportunities to develop your career further with access for both formal and informal training and education
- Long service awards
- Life Assurance after 12 months employment
- An active social committee