Accounts Executive - Commercial Insurance (Cork)

• Handle client insurance requirements, including renewals, adjustments, and claims processing, adhering to established protocols.
• Provide support to account directors and ensure compliance with agreed processes.
• Manage outstanding debts and premiums, meeting management audit requirements.

• Cultivate trust and rapport with customers, addressing queries and concerns promptly.
• Maintain a professional demeanor, striving to exceed customer service standards.
• Ensure accuracy and quality in all interactions and tasks.

• Collaborate closely with designated account directors and team members to meet customer needs and achieve targets.
• Work collectively to maintain alignment with monthly and yearly objectives.

• Work with team managers and compliance teams to uphold file record standards.

• Minimum CIP Qualification.
• Demonstrated ability to thrive in a team environment.
• Strong communication skills.
• Positive attitude with a willingness to embrace change.
• Attention to detail and ability to manage deadlines.
• Solid technical and product knowledge.
• Effective time and resource management skills.

• Prior experience with Open I.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Friendly and assertive phone manner.
• Ability to foster relationships with insurers and clients.
• Eagerness to learn and grow.
• Strong work ethic.

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