IT Service Delivery Manager
Tipp Focus
- Johannesburg, Gauteng
- Permanent
- Full-time
- NQF Level 7 Qualification in Computer Science or equivalent
- NQF Level 7: Bachelor’s Degree in IT or related field
- 5 to 7 years’ experience of which 5 must be in managerial position
- ICT operations experience
- ICT Application support
- ITIL Foundation
- Sound understanding of the relevant IT Frameworks, such as COBIT
- Sound understanding of the relevant Service Management practices, defined in these frameworks, such as Incident, Problem and Knowledge Management
- Good working knowledge and understanding of Information- and Cyber Security as well as Data Protection principles
- Experience supervising or leading a team