Sr Manager, Business Transformation
Charles Schwab
- USA
- $101,000-224,400 per year
- Permanent
- Full-time
- Partner closely with business transformation leads and enterprise leaders to drive transformation efforts from strategy through implementation and execution
- Develop a deep understanding of the enterprise we are supporting, including its business model, organizational strengths and opportunities, culture, etc.
- Execute on transformation strategies and roadmaps to meet firm-wide and enterprise-wide objectives
- Implement critical transformation work, which includes adapting plans as needed and proactively managing risks and issues
- Communicate to stakeholders, amplify engagement, and ensure needs are met throughout the transformation efforts (e.g., ensuring alignment with the vision, sustaining a sense of excitement and enthusiasm, ensuring field readiness, etc.)
- Support the broader portfolio of TMO initiatives by providing surge support where needed
- Help strengthen Schwab’s overall “change muscle” by regularly contributing to transformation best practices and supporting broader Transformation communications
- Business Acumen – Deeply understand company strategy, how transformation ambitions link to the specific workstreams/initiatives; able to forecast workstream performance and suggest interventions
- Strong relationship builder – Has strong interpersonal skills and teamwork skills to collaborate with workstream owners, business counterparts, etc.
- Bias to action – Dives into discussions as needed versus solely plan/track 'from the center'
- Works horizontally – Collaborates across teams in the organization with workstream & initiative owners to manage interdependent complexities, roadblocks, milestones
- Experience with project management – Able to manage project management resources with governance & routine focus; able to independently track required routine and day-to-day work
- Strong communication – Has proven strong communication and management skills to increase messaging with TMO team, workstream & initiative owners & teams
- 7+ years of work experience, including 2-3 years of experience in program management, business analysis or strategy, with a consulting firm or strategy group in a large organization
- Superior communication skills, both written and verbal, with demonstrated ability developing materials and effectively presenting information
- Executive presence and relationship management skills; ability to influence leadership and enroll employee support and engagement
- Expert user of PowerPoint and Excel
- Superior analytical skills, creativity in problem solving, and attention to detail
- Aptitude engaging in readiness efforts for large-scale, multi-year pre- and post-merger integrations
- Comfort dealing with ambiguity in a dynamic and fast-moving work environment
- Personally and professionally aligned with Schwab's vision and values, and a strong interest in financial services