Resort Team Leader / Manager - Marrakech | Marrakech (Maroc)
- Marrakech
- CDI
- Temps-plein
- Create Memories for our customers by working closely with our hoteliers to ensure our customers are having a lovely holiday and we meet our all-important customers' expectations.
- Take Responsibility to investigate any reported problems in hotels & quickly resolve customer escalations or major incidents and emergencies using our in-house digital systems.
- Create & issue the monthly rosters alongside our UK based planning team in line with our SLA levels and budget.
- Be present for your team by hosting scheduled in-person & virtual team meetings, delivering training to new and existing members of your team & hold individual monthly 1-1 performance and welfare meetings with your team members and supporting your team by being available and present in resort.
- Collaborate with the Destination Manager, Agent, External & Internal stakeholders, analysing MI & Customer Feedback daily to drive results and improvements.
- Excellent salary with annual pay review
- Fully paid management training, company mobile phone & laptop
- Jet2holidays Management uniform
- Monthly 1-1 review meetings with your Line Manager
- Career progression & development across Jet2.com & Jet2holidays
- Discounts on Jet2.com & Jet2holidays flights & holidays
- Recommend a friend bonus scheme
ReKrute