Retail Store Manager Liberty
Sun Tan City - JB and Associates
- Kansas City, MO
- $42,000 per year
- Permanent
- Full-time
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Employment growth opportunities
- Competitive Wages based on experience and abilities
- Flexible Scheduling.
- Competitive bonus plan.
- Employee discount on products & services.
- Developing and coaching employees to provide amazing client experiences.
- Following up swiftly on client concerns and issues.
- Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
- Displays a client comes first attitude by holding team members accountable for quality client service.
- Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
- Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
- Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
- Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
- Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
- Adherence to applicable wage and hour laws for non-exempt team members and minors.
- Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management.
- Utilizes financial reports to identify and address trends and issues in salon performance.
- Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
- Manage ongoing sales.
- The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum)
- The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
- College education preferred, but not required.
- Management and/or Sales experience required.
- Basic Computer skills (ability to use Word, Excel, and Outlook)
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Strong knowledge of client service techniques and operational practices.
- Strong problem-solving and organizational/planning skills.
- Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
- Team building skills
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods of time.
- Ability to bend at the waist to clean tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, etc. from the floors.
- Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.