Administrative Associate - Clinic - TELUS Health
Telus
- Victoria, BC
- $37,000-55,000 per year
- Permanent
- Full-time
- Provide administrative support for clinicians in moving from patient to patient seamlessly (e.g. turn down rooms, preparing trays, packaging swabs, etc)
- Responsible for managing appointments, greeting patients, receiving and communicating messages
- Standing in as a chaperone for patients where necessary to ensure comfortability, and professionalism is maintained behind closed doors
- Maintain office operations daily, monitor supplies usage and equipment safety monthly
- Coordinate with our virtual operations team to ensure complete patient care
- Provide ad-hoc support to our virtual operations team during downtime
- Other duties, as required
- Two (2) years of work experience in a medical environment
- Excellent communication skills
- Intermediate computer skills and knowledge of Windows & G Suite environment
- Basic telephony skills and previous experience connecting calls to various departments
- Superior time management skills
- A quick learner, ability to organize, adapt, prioritize and multitask
- Confidentiality and high level of empathy is critical
- A proactive attitude with the ability and skill to achieve goals independently or with limited direction from a supervisor
- Private clinic, Dental clinic, Senior Citizen community living Medical Office or Primary Care Medical Office experience would be an asset
- Previous experience of making referrals and specialist appointments would be an asset
- Knowledge of medical terminology, experience handling medical records or physical charts would be an asset
Performance Bonus or Sales Incentive Plan: 5%
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.