Business Administrator Apprentice
SCC
- Birmingham
- £16,500 per year
- Permanent
- Full-time
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
- To provide a professional Administration service to local Repair Centre teams.
- To monitor and process reactive queue's within the Repair Centre.
- Carry out relevant Warranty Administration Processes e.g. Log Claims, arrange Part returns etc.
- Ensure that the Telephones are answered promptly at all times
- Request and receipt Parts Requests
- Escalate to Regional Operational Team Leads where parts are still outstanding and run the risk of not being returned within criteria.
- Escalate any process none conformances to Line Manager
- Adhere to all relevant ISO standards
- Provide support and cover for Inventory Role as and when required
- Manually handle physical items with variable size and weights, assistance provided where required e.g.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the centre, through the above and any other duties as necessary.
- Excellent Administration Skills
- Ability to carry out day to day tasks within agreed time scales
- Ability to Communicate effectively
- Ability to work under pressure and within timescales
- Attention to detail
- Mature Outlook and approach to duties
- Ability to understand processes and procedures
- To provide a level of service to internal and external customers
- Knowledge of stock processes and inventory management (Advantageous)
- Ability to gain SC clearance with no Caveats.