Host/Hostess, Food & Beverage
J.F. Shea
- Virginia
- $14.00 per hour
- Permanent
- Full-time
- Greet and serve guests in an energetic and friendly fashion.
- Monitor the dining area and select tables for guest seating, depending on food server activity and guest comfort; show the guests to their tables.
- Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.
- Answer the telephone and take reservations and to-go orders.
- Work as team with food servers; assist servers with clearing plates and refilling drinks, according to service etiquette.
- Handle cash and card transactions, ensure charges are accurate and return correct change to guests, if required.
- Notice and report potential safety issues or customer concerns to a supervisor.
- Other duties and responsibilities may be assigned.
- Must be highly customer oriented and responsive with high need for closure.
- Able to work under pressure and balance multiple priorities and assignments.
- Strong team-building skills including the ability to lead, cooperate, and motivate.
- Must be role model and able to live our BlueStar core values:
- Honesty and Integrity
- Respect for the Individual
- Teamwork
- Competitive Spirit
- High School diploma equivalent preferred.
- One to three months’ related server experience preferred.
- ·Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
- Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
- Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages
- Ability to read and comprehend simple instructions, short correspondence, and memorandums.
- Ability to speak effectively and present information to another person and in small group situations with guests and team members.
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
- Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
- Must be self-motivated, follow direction, and able to work independently with little supervision.
- Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
- Must have good time management, organizational, and follow-up skills.
- Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
- This position requires a flexible schedule to include evenings and weekends.