Salesforce Administrator

• Be responsible for administering ComplyAdvantage's Salesforce environment covering Sales Cloud, CPQ & Service Cloud
• Provide user support, troubleshooting, and training to ensure effective utilisation of Salesforce capabilities. Address user inquiries, resolve issues, and deliver comprehensive training sessions to enhance user proficiency.
• Manage and own system administration and help streamline business functionality including: profiles/permissions, role hierarchy, application customisation, and process automation
• Build and maintain Salesforce reports & dashboards
• Assist with the integration of Salesforce with other 3rd party systems and applications
• Keep up to date with new Salesforce features, functionalities, and best practices that may be beneficial to our organisation
• Document procedures, policies, and systems
• Support the implementation of best practices to build a world-class Salesforce instance that enables the commercial organisation to scale smoothly and rapidly

• At least 2 years of experience as a Salesforce Administrator, ideally within a fast-paced business and within a hands-on team
• Salesforce Administrator 201 Certification (required)
• Additional certifications such as Advanced Administrator (ADM 211) or Platform App Builder (highly desirable)
• Strong understanding of Salesforce best practices and hands-on experience in a wide range of administration, customisation capabilities, configuration, workflows, data management, and security settings
• Diligent with strong analytical, problem-solving, coordination, and troubleshooting skills
• Strong team spirit and ability to work effectively in collaboration with others

• Competitive salary aligned to your skills and experience
• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get a budget of 1215 RON to kit out your home office when you join
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
• Annual learning budget of 10,450 RON (prorated based on start date) to drive your performance and career development
• Meal Vouchers 30 RON/ Day
• Access to an Employee Assistance Programme (Atlas)
• Medical Insurance
• 7Card Subscription (upon request)

ComplyAdvantage