Purpose of the RoleResponsible for leading a collaborative effort to deliver scalable, highly available technical solutions to help meet or exceed the goals and objectives of The Pampered Chef. This position has responsibility for all aspects of architecture, implementation, and operational support of our network infrastructure both on premises and in the cloud. This includes, but is not limited to, security and compliance, network infrastructure and production support activities.Responsibilities
Upgrading/maintaining our enterprise firewall (Palo Alto and Cisco Meraki)
Upgrading/maintaining our enterprise edge (BGP, ISP, EIGRP, Direct Connect)
Expert in troubleshooting complex technical issues including in-depth packet capture analysis, root cause analysis, wireless signal strength, and cloud networking
Pro-active monitoring of networking related components focused on availability, performance, and optimizations
Creating, maintaining, and validating network related documentation, flows and diagrams
Managing our virtual network Infrastructure with emphasis on infrastructure-as-code
Base level understanding of OS level networking (Windows, Linux, appliances)
Excellent communication skills with the ability to communicate professional to all levels within the organization
Measures of Success
Availability KPI (specifically around network uptime)
Infrastructure Excellence (specifically around audits and maintaining networking env)
DevOps Excellence (specifically around networking in our cloud environment)
Competencies for Success
Being resilient
Tech savvy
Manages ambiguity
Manages complexity
Education and Experience
Ideally, the candidate will have a bachelor's degree in Computer Science or related discipline or 2-year experience in the technology field
Minimum of 1.5 years of experience in a network administrator / engineer role
About Pampered Chef:Established in 1980 by Doris Christopher, Pampered Chef is a global marketing enterprise and a proud Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality and unique kitchen product line that includes time-saving kitchen tools, cookware, cutlery, stoneware, and pantry products serving millions of customers around the world. We support a large network of independent consultants with their direct sales efforts in addition to our corporate ecommerce business.We celebrate the power that mealtimes have to become something more: a way to transform relationships, share stories, create traditions, and build happier and richer lives. But, with today's expectations, we know finding the mealtime win can be difficult. We're here to help bridge that gap between the ideal mealtime and the realities of today. We do this through our distinctive, high-quality kitchen tools, parties that show you how to make delicious, timesaving recipes, and the opportunity to join our supportive international community of more than 50,000 consultants.Pampered Chef is committed to providing a workplace where coworkers can do their best work, whether at home or in our Addison office location. This role will have the opportunity to work collaboratively, both in our Addison office and virtually, with leaders, and cross-functional partners to measure, test, learn, and improve our customers' mealtime journey. Pampered Chef complies with the federal OSHA mandate pertaining to Covid-19 vaccinations, testing, and face coverings. As such, Pampered Chef requires you to provide your vaccination status as a condition of employment. If you have questions about this, please discuss with the Pampered Chef HR Recruiter.
