We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you'll be doingAs part of the Simplii Deposits team, you will contribute to shaping the payments product strategy and performance, driving revenue and profitability; oversee the day-to-day management of the portfolio; and influence the ongoing growth of the Simplii Financial franchise and its positive contribution to the CIBC enterprise. Reporting into Director, Chequing & Payments, this role will work closely with product peers and cross functional resources to achieve business objectives including revenue, profit, account opens, deposit balances, market share and NPS goals.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How you'll succeedStrategic Management - Contribute to setting the targets and developing strategic plans to grow payment products in conjunction with chequing account growth. You will assist with annual strategic business plans and business cases and recommendations to drive usage, create operational efficiency and strategic congruence for payment products. Maintain product value propositions and strategies that align to the Simplii brand and franchise strategy. Accountable for performance of Simplii Products KPIs through strategic management and ongoing analysis of trends and the competitive landscape.Risk Assessment - Drive Payments projects (Simplii & Enterprise) as the Business lead, leading discussions with key stakeholders (Tech, Regulatory, Ops, etc.) to make strategic recommendations based on sound business benefits and risk assessment.Compliance - Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect. Understand the rules & guidelines affecting the debit card and ensure that these are considered for client communications, tech/process updates. Ensure all regulatory, business and financial reporting completed on time and with accuracy.Product Enhancement - Recommend executing and analyzing product and CX enhancements to ensure growth and client loyalty with Simplii Products. Developing product enhancement opportunities that help achieve franchise objectives through assessment of cost/benefits, CX impact, performance and improved alignment with target segments and managing promotional interest expense and product operation costs.Who you areYou can demonstrate experience. You have 5-7 years of experience in a role managing or working as a key stakeholder for payments. A proven technical and operational knowledge on the systems and processes that go into Debit or Credit card transactional processing is a plus.You demonstrate experience in technical projects. You have a track record of managing tech projects and/or process enhancements end-to-end, from inception to delivery and validation.You have a a proven track record of building a product vision. You have knowledge of KPIs rooted in customer needs and successfully achieving the vision through driving the execution.You thrive in a challenging environment. You are comfortable in navigating complex problems to independently develop recommendations aligned with both long term and urgent business priorities.You give meaning to data. You are a veteran user of data to make decisions.You act like an owner. You have a proven track record of helping inform strategic business decisions.You have excellent communication and presentation skills. You can prepare and present material to an executive audience.Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-161 Bay St., 4thEmployment Type RegularWeekly Hours 37.5Skills Business Planning, Debit Cards, Revenue Growth, Strategic Planning, Teamwork
