Food and Beverage Manager/Assistant - The Old Inn

Galgorm

  • Crawfordsburn, Co Down
  • £38,000 per year
  • Permanent
  • Full-time
  • 15 days ago
THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 24TH MAY 2024PREVIOUS APPLICANTS NEED NOT APPLYJOB TITLE: Food and Beverage Manager/AssistantJOB REFERENCE: FBM 05/24REPORTING TO: Operations ManagerHOURS: Full-time position available. Working week based on 5 days out of 7. The Restaurant and Bar are open 7 days a week serving breakfast/lunch/dinner and private functions.JOB LOCATION: The Old InnSALARY: Starting £38,000 depending on experienceAbout the role:We are currently recruiting for a Food and Beverage Manager to help run the day to day food & beverage operations at the Old Inn. This is an exciting opportunity for someone who is seeking to progress in their career and join the management team at Galgorm Collection.This is a high volume, fast-paced restaurant and bar. We are seeking to recruit a Food and Beverage Manager to work within and help lead a team of around 30+ front-of-house staff. Your main duty will involve assisting the Operations Manager on a day-to-day basis ensuring all Food & Beverage visitors receive the best quality of service. If you believe, you have what it takes to become an integral part of our team and can show experience in the skills below then we look forward to hearing from you!Job Description:The main responsibilities include but are not limited to:
  • Consistently provide a friendly and efficient service and demonstrate a strong focus on the customer and on the quality of service.
  • Assist in managing all day-to-day operational issues relating to the Restaurant and Bar under the guidance of the Operations Manager.
  • Ensuring that the Bar and Restaurant is run efficiently on a day-to-day basis in the absence of the Operations Manager, ensuring adequate staff cover at all times, and delivering friendly, exceptional service to all guests.
  • Carrying out the opening and closing procedures of the restaurant, including till reconciliations and other key holder duties.
  • Address any customer complaints directly.
  • Oversee dining reservations using ResDiary, managing all seating allocations, customer comments, and reservation notes.
  • Demonstrate effective communication skills with staff and managers at all levels.
  • Assist in the management, training and development of all restaurant and bar staff.
  • Build strong working relationships with the Head Chef and kitchen team and collaborate closely to drive sales and continually improve standards.
  • Participate in regular staff meetings.
  • Attend any training that has been set up to aid your personal development.
  • Ensure knowledge of the hotel and facilities is up to date in order to upsell at every opportunity and maximise profitability.
  • Monitor and observe team members ensuring all Company and Statutory fire, Health, Safety and Hygiene regulations are followed.
  • Making sure your personal appearance and uniform are in line with the Resort standards at all times.
The Person:Applicant must:
  • Have a passion for hospitality, great food and great service.
  • Have at least 2-3 years of supervisory experience within the Restaurant Industry.
  • Have at least 2 years of bar experience.
  • Have experience working in a high pace, busy restaurant.
  • Be able to demonstrate an ability to lead, motivate and inspire a team.
  • You must be performance-driven with a focus on implementing a culture of excellent customer service.
  • Have good organisational skills, be able to work well while under pressure, and show initiative whilst multi-tasking.
  • Have a flexible approach to working shift patterns including daytime, evenings, and weekends.
  • Have exemplary attention to detail.
  • Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
  • Experience working within a hotel environment is preferred but not essential.
Perks of the job!!We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contactGALGORM COLLECTION IS AN EQUAL OPPORTUNITY EMPLOYER

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