Medical Claims Coordinator
Boon-Chapman
- Austin, TX
- Permanent
- Full-time
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Monitor the internal ticket system for high-priority tasks.
- Notify the appropriate party regarding urgent matters.
- Route tickets to the correct contact or department for resolution.
- Register claims in preparation for adjudication.
- Add and index documents in Vasion-Add for efficient record-keeping and retrieval.
- Perform special projects as assigned by the Claims Manager.
- Complete other duties as assigned to support the smooth operation of the claims department.
- Efficiently manage and prioritize tasks to meet deadlines.
- Maintain accurate records and documentation.
- Strong interpersonal skills for effective collaboration with team members and external contacts.
- Clear written communication for documentation and correspondence.
- Familiarity with standard office operating equipment, including the Eldorado Claims System (A Plus!) and various Microsoft Office applications.
- Ensure accuracy in claim registration and documentation.
- Conduct thorough review of claims data and reports.
- Identify and resolve issues in claims processing efficiently.
- Analyze information to make informed decisions.
- Ability to adjust to changing priorities and procedures in a dynamic environment.
- Manage workload effectively to meet deadlines and performance goals.
- Maintain strict confidentiality of sensitive information and patient data.
- Maintain a professional appearance and demeanor.
- Demonstrate a commitment to maintaining confidentiality and upholding ethical standards.
- Collaborate effectively with colleagues to achieve departmental goals and objectives.
- High School diploma or equivalent. Experience and education may be substituted for one another.
- 1-2 years of office/clerical experience.
- Knowledge of professional customer service practices.
- Typing speed of 50 WPM, 7,000 KPH, and efficient use of 10-Key.
- Ability to work independently and as part of a team.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.