Customer Service Professional (Solihull)
BNP Paribas
- Solihull, West Midlands
- £24,180 per year
- Permanent
- Full-time
- Providing telephone-based support and guidance to customers via inbound calls
- Empathising and engaging with customers, getting them to tell their story and explain their situation
- Focusing on the customers’ needs to supply solutions in a professional and friendly manner
- Keeping a variety of internal systems up to date