Case Manager, Supervised Release Program
- Staten Island, NY
- $53,050-66,800 per year
- Permanent
- Full-time
- Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect;
- Proactively communicate and reinforce program expectations with participants;
- Work with participants to identify and address barriers to compliance with supervision requirements and court attendance;
- Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals
- Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment;
- Monitor participants’ compliance with supervision requirements;
- Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;
- Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;
- Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;
- Maintain professional and positive relationships with court staff, judges, and attorneys;
- Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians;
- Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
- Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;
- Attend project events, community events, and meetings after house, as needed;
- Please note that this role is not eligible for clinical hours; and
- Additional relevant tasks, as necessary.
- Bachelor’s degree required and two years direct practice experience (e.g. therapeutic or case management) required or, a high school degree or equivalency degree and six years of direct practice experience required;
- Masters degree in Social Work, Mental Health Counseling, Forensic Psychology valued but not required;
- Experience in pretrial, court-based, or criminal legal system strongly preferred;
- Must be detail-oriented with strong organizational and time management skills;
- Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;
- Experience using trauma-informed and strength-based approaches strongly preferred;
- Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;
- Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies;
- Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner;
- Bilingual (English-Spanish) preferred.