At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryProvide consultative knowledge and insight to our customers by performing operational assessments in sterile processing, surgical support areas, and endoscopy, helping our Customers understand process improvement opportunities and selling in services where applicable. Provide subject matter expertise and sales support to our sales staff, educating internally and externally on our products and services. Participate in contract negotiations and proposals to ensure a STERIS IMS is able to meet customer needs, by providing high quality tools and resources.Duties
Assessments: Performs strategic and operational assessments in sterile processing, surgical support areas, and endoscopy.
Sales Support: Supports OR/SPD and field and inside sales representatives in relation to situations where a subject matter expert is needed to help the sales process proceed and grow product line revenue. Researches OR/SPD competitors, and provides on-going intelligence to OR/SPD and STERIS IMS leadership. Also assists in the implementations of the Mobile SPD business.
Business Strategy: Implements the OR/SPD business strategy and plan with the OR/SPD Sales Division and other members of the OR/SPD management team.
Operational Processes: Ensures that appropriate processes, systems, and policies are in place to facilitate the expansion of the OR/SPD Division.
Marketing: Assists in development of OR/SPD marketing content and brand to internal and external customers with focus on: competitive advantages, white papers/case studies and sales presentations to ensure that IMS is marketing items to its sales representatives and customers in a manner consistent with the IMS brand. Conducts analysis of sales revenue/units by specific business model to ensure that the OR/SPD Division is focusing sales and operations teams on market demands.
Duties - cont'd
Negotiations/Proposals: Work with and advise key business leaders during contract negotiations with customers. Must have sound understanding of financial indicators to ensure a favorable contract for both our customers and STERIS IMS.
Analysis/Process Improvement: Monitors monthly and quarterly KPI reports to ensure service delivery efforts are meeting production goals and contractual agreements. Assists in the development and execution of process improvement plans based on results of monthly KPI data.
Other: Demonstrates complete understanding of Operating Room and Sterile Processing Department processes and the ability to manage, train and implement in a contracted facility.
Project Work: Will be assigned various value driven projects
Legal Policies: Ensures proper operational processes are followed by all members of the STERIS IMS team in conjunction with the Department of Health JCAHO, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.
Education Degree
High School Diploma or GED
Required Experience
Bachelor's degree from an accredited university and 8 years experience working with Customers in the healthcare sector and/or tertiary care hospitals or High School diploma and 12 years' experience working with Customers in the healthcare sector and/or tertiary care hospitals. Master's degree preferred.
Minimum 5 years of Sterile Processing and process improvement experience
Must have a minimum of 4 years in a Sterile Processing leadership position or consulting position.
Pay range for this opportunity is $91,250.00 - $127,575.00.This position is eligible for bonus participation.Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.Req ID: 43799Job Category: Clinical Support, Operations & EducationGreenwich, CT, US, 06830
