Social Media Marketing and Communications Manager
JPMorgan Chase
- London
- Permanent
- Full-time
- Establish a strategic approach to social media content that aligns with the global J.P. Morgan brand, but is adapted to the regional business needs, culture, trends and social platforms
- Write copy and create visual content in brand voice across platforms
- Collaborate with legal, compliance, and controls to mitigate risk and ensure proper governance
- Maintain an ongoing dialogue with various internal stakeholders to effectively communicate the firm's business and cultural messages
- Collaborate with social media team to manage editorial content calendars
- Support the J.P. Morgan CIB Marketing and Communications team in community management
- Understand social media metrics in order to track results and provide recommendations
- Effectively communicate on project timeline, status and results
- Act as eyes and ears on social platforms, alerting team members to breaking news as necessary
- Strong knowledge of social media landscape and trends across EMEA
- Experience managing editorial calendars across various social platforms
- Proven ability to exercise sensible reasoning in a fast-paced environment
- Experience with social media monitoring and management tools for social listening, publishing, and reporting. (i.e. Sprinklr, Hearsay, Zignal, LinkedIn Analytics, etc.)
- Passion for social media, PR and digital marketing
- Confidence to pitch fresh ideas, think creatively, and identify and solve problems
- Excellent verbal, written, and interpersonal communication skills
- Proficiency with MS Office Suite (Word, excel, PowerPoint) and Adobe creative suite
- Ability to cultivate relationships in the firm across divisions and lines of business
- Strong organizational skills and ability to manage several tasks simultaneously
- Previous financial services industry experience preferred
- Previous management experience strongly preferred