Donor Support Coordinator I (Nights)
Donor of Arizona
- Tempe, AZ
- Permanent
- Full-time
Organizational Incentive Program Annually, up to 10% (7% at target)
Very Generous Medical, Dental & Vision Insurance
Paid Life Insurance and LTD Insurance
Voluntary Life Insurance options
403b employer match and profit sharing
Generous Tuition Assistance Program
Employee Assistance Program Employee Wellness ProgramAbout the Donor Support Coordinator I:The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel, and technicians; donor case management, customer service, adherence to policy, bulletins, and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.This is a 24/7 operation with 12 hour shifts (7pm-7am).
Night, evening, and weekend shift differential from $2.24-$6.25 per hour.
Extensive training, coaching and development leading to competency certification as required to perform job duties.
Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social history for the purposes of transplantation.
Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.Requirements:Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.
This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflicts in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs, as well as experience with diverse populations.Bachelor's Degree or higher preferred, or equivalent experience
Excellent verbal and written communication skills
Basic computer literacy with a minimum typing speed of 25 wpm
Definitive Team Player
Knowledge, work, and life experience to connect with families in a meaningful way
Must demonstrate and draw from experiences, this is not an entry level position
Scribe experience a plusDonor Network of Arizona is a drug-free workplace.