Food Service Team Leader
Target
- Savannah, GA
- Permanent
- Full-time
- Guest service fundamentals and experience building a guest first culture on your team
- f Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
- Planning department(s) daily/weekly workload to support business priorities and deliver sales Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guest
- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels
- Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
- Ensure proper execution on all food safety standards and cleaning routines
- Validate and follow-up on experts’ progress against department checklists and routines
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
- Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store
- Ensure proper execution on all food safety standards and cleaning routines
- Ensure accurate in-stocks by placing store-initiated orders according to best practices
- Follow proper perishable inventory management procedures to ensure an accurate recording of inventory
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every day
- Expect and enable experts to stay up-to-date on relevant trends and products
- Evaluate candidates for open positions and develop a guest-centric team
- Participate in team onboarding and learning and close knowledge and skill gaps through training and experiences
- At direction of ETL, establish clear goals and expectations and hold team members accountable to expectations
- Complete all Starbucks and/or Pizza Hut training requirements and certifications
- Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment
- Support your Executive Team Leader to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
- If applicable, as a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- Access all areas of the building to respond to guest or team member issues
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- All other duties based on business needs
- Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you, that’s why we love working at Target
- Leading teams who are stocking, setting and selling Target product sounds like your thing, that’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to:
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude
- Effective communication skills
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
- Ability to work in an environment that could range from 34°F to -10°F as needed
- Ability to work in spaces where common allergens may be handled or present
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).