Senior Principal Consultant
Oracle
- Jalisco
- Permanente
- Tiempo completo
- Document and validate customer's business requirements and map to NetSuite functionality
- Configure/customize NetSuite application to meet customer's business requirements
- Conduct consulting sessions (on-the-phone and in-person) and document with meeting minute summaries
- Attend internal project meetings and provide status on progress of activities and deliverables
- Support the sales cycle through solution review and feedback, and assistance with scoping and estimation
- Document solutions and contribute to solutions repository
- Document Best Practices and share with PS practice
- Participate in SME program in area(s) of interest and expertise
- Contribute to internal PS knowledge share; Review posted feedback on a continuous basis
- Participate in Continuing Education sessions
- Be fully versed on functionality released with each new product upgrade.
- Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions
- Documents, troubleshoots and escalates Support issues outside defined parameters
- Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary
- Ability to document reusable solutions
- Exercises judgment within defined procedures and policies to determine appropriate action
- Understands theories, concepts, principles, and techniques to handle most situations without guidance
- Quickly assesses customer needs, develops innovative plans to solve complex business workflow, and implements these plans in the NetSuite environment
- Possesses a passion for helping customers find creative ways to more effectively run their businesses
- Ability to influence customers to modify current business practices, as required
- Ability to manage scope and expectations with the customer
- Generally receives guidance and direction from other project resources (Consulting Technical Manager, Project Manager), and Manager
- Engages in the Sales / Account Management process with little or no guidance from Management.
- Demonstrates full competence in business function and serve as a trusted advisor to the customer
- Ability to manage multiple projects.
- Strong written and verbal communication skills
- Strong presentation skills
- Ability to establish credibility and rapport with internal and external stakeholders
- Ability to work within project teams, and collaborate cross-departmentally
- Ability to communicate effectively with functional and technical resources
- 8+ years' experience in systems applications consulting with a consulting firm or software provider
- 3+ years in Consultant role with NetSuite Professional Services
- Bachelor's degree, preferably in Accounting, or Business Management, or Management Information Systems
- Master's degree or post graduate coursework preferred
- Which includes being a United States Affirmative Action Employer