Technical Services Apprentice
QA Apprenticeships
- Sheffield
- £23,886 per year
- Permanent
- Full-time
Ruskin Mill Trust is an educational charity that operates in England, Scotland and Wales, offering exciting outdoor learning environments, utilising practical land and craft activities to support the development of work and life skills in young people with autism and other learning difficulties.Ruskin Mill Trust’s method of Practical Skills Therapeutic Education combines the insights from Rudolf Steiner’s educational inspiration and understanding of human physic development.Overview:
We are now looking for an eager candidate to join us as an apprentice.Salary: £23,886 per annum.Main Responsibilities: [will be to:]
- Provide first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities.
- Install, maintain and repair IT related equipment as guided by the Technical Services Manager.
- Assist in the management and control of any shared ICT equipment
- Assist in developing and implementing new projects
- Provide technical support with the use of technology and network compatibility, identifying problem areas and investigating solutions.
- Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the Office E-mail system, Internet Filter Software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed.
- Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes. As well as undertake a schedule of PC "health checks" and ensure effective deployment/utilisation of anti-virus software.
- Work with the staff to encourage the appropriate use of IT and help with identifying relevant technologies and implement as necessary.
- Strong work ethic
- Enthusiastic
- Good communication skills
- Self-motivator
- Conscientious
- A team player
- Independent
- Good Interpersonal skills
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
- Free Lunches during term-time
- 10% off at Fusion Cafe located on Arundel Street
- Cycle to Work Scheme
- Occupational Health
- Free Parking on Site
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Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important information:
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