Admissions Counselor, Adult Degree Completion - Hybrid San Diego
Point Loma Nazarene University
- San Diego, CA
- $24.00-26.00 per hour
- Permanent
- Full-time
Pay Range: $24.00 - $26.00 per hour
Internal Classification: Career Track - Professional; Job Level - 2This position may be eligible for a hybrid work arrangement.Job Status: Full time***Job Description:What We're Looking For:Experience and knowledge of the unique needs of adult learners and/or university level admissions is a plusYou enjoy networking and building relationshipsProficiency in Google Suite, a CRM (like Salesforce) is a plusYou have an eye for identifying customer needs and navigating obstaclesSelf-motivated and able to work independently, along with regular check-ins and supervision from department leaders or teammates to communicate back progress and updates.Enthusiastic, passionate, and strong work ethic!Proactive and self-motivated with strong attention to detail.Strong verbal and communication skills!Knowledge and experience working with a diverse customer or student population is preferredWhat You'll Be Doing:Understand and convey PLNU’s distinctive and mission, and develop a thorough and functional knowledge of the College of Extended Learning programs in order to represent them to prospective students.Manage all aspects of ADC student recruitment including lead/inquiry development, lead/inquiry handling, pre-admissions advising, transcript evaluations, applicant counseling, acceptance processing and enrollment with proactive, timely follow-up with the prospective student at every stage. Follow-up with prospective students through in-person meetings, phone conversations, Zoom, voicemail, texting and email until the enrollment process is complete and the student is enrolled in class.Evaluate applications for admission according to program criteria. Maintain consistent records and current status reports for each prospective student, using established resources and guidelines including the admissions CRM to track prospective students through the application and admissions processes.In partnership with supervisor and the Events Coordinator, oversee the planning, coordinating, communication and/or execution of student-focused events and presentations at assigned community college campuses or other locations, including: information sessions, classroom visits, community college events, and outreach events to promote PLNU programs.Maintain relationships with the deans, faculty members and upper administration at the community colleges.Serve as a liaison and ambassador between the community college campuses and PLNU to further the mission and brand of PLNU.Schedule classrooms and work with community college staff on logistics (such as key distribution) for the time and day classes will be meeting at the community college and support PLNU faculty with classroom logistics as needed.Provide updates on a regular basis to supervisor and other members of the enrollment leadership team on the status of applicants, status of recruiting efforts, and semester forecastingWork occasional evenings and weekends as needed for participation in events or other projects.Other related responsibilities as assigned.Qualifications:Bachelor’s degree preferred or equivalent experience in university enrollment.Proficiency in computer software, Google/Microsoft Suite, ZoomExcellent written and verbal communication skills.Must be highly motivated with a high level of enthusiasm for promoting new and expanding academic programs to prospective students.Commitment to a high-level performance culture to help ensure the admissions goals of the university.Ability to communicate effectively, both orally and in writing, including public speaking skills.Must possess strong attention to detail and time management skills. Ability to work independently and as part of a team. Ability to accomplish tasks under pressure of deadlines.Ability to exercise interpersonal skills in establishing and maintaining effective working relations with peers, external contacts, faculty and staff across all levels of the institution.Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s .Job offer is contingent on a clear background check.Physical Requirements:The work is primarily sedentary and may require sitting for extended periods of timeUse of computer equipment: computer keyboard, mouse, and monitor.Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor.Hearing and speaking to communicate effectively with others in person and by phone.Will also stand, stoop, push, pull, and lift up to 25 lbs throughout the day.Must be able to work evenings and/or weekends, if needed, and have reliable transportation to work from remote locations.***At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.